Are you a business owner or office manager tasked with creating a medical receptionist course to train new reception hires? It’s easier said than done. The trick is breaking it down in to manageable chunks; this makes concepts easy for new hires to grasp, and it makes the entire process easier for you to pull off. You’ll even be able to create a receptionist training plan template for use in the future. Let’s take a look at what should be included in your medical receptionist course.