---
title: The Definitive Salon Receptionist Duties Checklist
description: Is your salon looking to hire a new receptionist? Remember that this person will serve as the face of your business — they’re the first point of contact that customers have with your facility.
image: https://blog.upbook.com/hubfs/the-definitive-salon-receptionist-duties-checklist-min.jpg
---

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# The Definitive Salon Receptionist Duties Checklist

![Salon Receptionist - UPbook](https://blog.upbook.com/hubfs/the-definitive-salon-receptionist-duties-checklist.jpg "Salon Receptionist - UPbook")

 Jul 29, 2019 2:02:50 AM / by [Zuhaib](https://blog.upbook.com/author/z)

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Is your salon looking to hire a new receptionist? Remember that **this person will serve as the face of your business** — they’re the first point of contact that customers have with your facility, whether it’s in person or over the phone. **That’s why making the best choice is so important.**

Make sure your new employee has the **qualities necessary to keep your salon thriving.** Here is the definitive salon receptionist duties checklist:

### **Securing Appointments Over the Phone**

Item number one on the salon receptionist duties checklist is **always securing appointments via the telephone.** Whenever someone calls, whether they have a simple question or are looking to move their next appointment, the receptionist **must make it his or her top priority to get an appointment secured.** That ensures continued business, week in and week out.

Try researching online to find a few receptionist script samples. These can be a huge help when training receptionists to secure appointments.

### **Greeting Customers**

Of course, much of your receptionist’s time will be spent **greeting customers face-to-face as they enter your doors.** That’s why offering a great greeting, each and every time, is the next item on our salon receptionist duties checklist. Your receptionist should always be pleasant and friendly; **they can’t be someone who gets easily overwhelmed.**

You might even include offering waiting-room refreshments, like water and a light snack, as a part of your salon receptionist duties checklist. **Small efforts like this make a huge difference.** Certain receptionist script samples might even include this kind of language.

### **Monitoring the Waiting Room**

Sometimes, your salon will get busy. That’s why **keeping an eye on the waiting room and the customers in it** is an indispensable item on our salon receptionist duties checklist. Making sure customers aren’t getting frustrated, and offering them help if they do, is key. **When the receptionist keeps a calm, collected demeanor, everyone else will, too.**

### **Managing the Appointment Calendar**

Last but not least on our salon duties receptionist checklist is the task of **successfully** **managing your salon’s busy appointment calendar.** Customers change appointment times, need to cancel, don’t show up… being able to keep up and **make sure the calendar is accurate and current is an important skill.**

Choosing the best receptionist for your salon is never an easy task. Don’t give up, **because** **the perfect candidate is out there!** Use this salon receptionist duties checklist to narrow down your top choices and make a selection — **your business will be better off because of your efforts.**

[**Receptionist Duties and Responsibilities You May Not Have Considered**](https://blog.upbook.com/receptionist-duties-and-responsibilities-you-may-not-have-considered)

[3 Front Desk Skills to Wow Your Callers](https://blog.upbook.com/3-front-desk-skills-to-wow-your-callers__trashed-2)

 Tags: [salon receptionist duties checklist](https://blog.upbook.com/topic/salon-receptionist-duties-checklist), [Receptionist](https://blog.upbook.com/topic/receptionist), [receptionist script samples](https://blog.upbook.com/topic/receptionist-script-samples)

#### Written by [Zuhaib](https://blog.upbook.com/author/z)

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