Why Women Doctors Suffer More Burnout Than Men

Posted by Michael on Jan 19, 2021 5:30:56 PM

We’re in a fascinating time at the moment with so many new regulations and procedures due to COVID. You and your team are probably more exhausted than ever, and you’re likely running short-staffed regardless of the amount of patients you’re seeing. This is a slippery slope that can cause your team to suffer from burnout. Plus, if you’re a woman physician, unfortunately you are more prone to suffering from burnout.

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Topics: covid, front desk staff, Front Desk, Tips, UPbook

Creating a Positive Customer Experience Over the Phone

Posted by Michael on Jan 15, 2018 7:00:41 AM

If a potential client calls your business and has a bad experience over the phone, what’s the chance that they’ll wind up becoming a customer who actually pays for your services? You guessed it—almost zero! The importance of creating a positive experience over the phone cannot be overstated. Here are a few ways to make absolutely sure that your front desk staff is cultivating a great experience every time they pick up the phone:

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Topics: Phone Etiquette, front desk staff

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Why Women Doctors Suffer More Burnout Than Men

Jan 19, 2021 5:30:56 PM / by Michael posted in covid, front desk staff, Front Desk, Tips, UPbook

0 Comments

We’re in a fascinating time at the moment with so many new regulations and procedures due to COVID. You and your team are probably more exhausted than ever, and you’re likely running short-staffed regardless of the amount of patients you’re seeing. This is a slippery slope that can cause your team to suffer from burnout. Plus, if you’re a woman physician, unfortunately you are more prone to suffering from burnout.

Read More

Creating a Positive Customer Experience Over the Phone

Jan 15, 2018 7:00:41 AM / by Michael posted in Phone Etiquette, front desk staff

0 Comments

If a potential client calls your business and has a bad experience over the phone, what’s the chance that they’ll wind up becoming a customer who actually pays for your services? You guessed it—almost zero! The importance of creating a positive experience over the phone cannot be overstated. Here are a few ways to make absolutely sure that your front desk staff is cultivating a great experience every time they pick up the phone:

Read More

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