Front Desk Receptionist Duties During COVID-19

Posted by Zuhaib on Mar 23, 2020 3:20:41 AM

Business of all types are adjusting the way they perform during the COVID-19 pandemic, and veterinary practices are no exception. Every member of your team has a role to play in this new normal, and front desk receptionist duties are as important as ever. Let’s take a closer look at some of the key duties of your front-desk team as we continue to navigate the pandemic together.

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Topics: front desk receptionist duties, Front Desk

How to Handle Tricky Situations on the Phone

Posted by Zuhaib on Feb 17, 2020 2:58:54 AM

You know by now that much of your front-desk team members’ most important work is done over the phone. And a key part of front desk receptionist duties is handling tricky situations with clients. Let’s take a closer look at some common tricky phone situations and how your staff members can best deal with them.

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Topics: front desk receptionist duties, front desk receptionist etiquette

Handling Front Desk Receptionist Duties During Busy Times

Posted by Zuhaib on May 6, 2019 3:35:38 AM

It’s a hurdle that every front desk receptionist faces at one time or another. That busy stretch of a few hours in which everyone is demanding your attention — a customer in the waiting room, another client on the phone, and a coworker from the back office — can be brutal. How do you handle front desk receptionist duties during peak hours without going crazy? Here are four tips to make things a little easier.

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Topics: front desk receptionist duties, Receptionist

Essential Soft Skills for Front Desk Staff Members

Posted by Zuhaib on Dec 3, 2018 6:01:47 AM

We all know that front desk receptionist duties include the “hard” skills like data entry, billing and invoicing, accounting, and telephone skills. What’s harder to come by when hiring an all-star front desk team are the “soft” skills—things like problem-solving capabilities and effective collaboration. Let’s take a closer look at four of the most important soft skills for receptionists:

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Topics: front desk receptionist duties, front desk receptionist etiquette

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Front Desk Receptionist Duties During COVID-19

Mar 23, 2020 3:20:41 AM / by Zuhaib posted in front desk receptionist duties, Front Desk

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Business of all types are adjusting the way they perform during the COVID-19 pandemic, and veterinary practices are no exception. Every member of your team has a role to play in this new normal, and front desk receptionist duties are as important as ever. Let’s take a closer look at some of the key duties of your front-desk team as we continue to navigate the pandemic together.

Read More

How to Handle Tricky Situations on the Phone

Feb 17, 2020 2:58:54 AM / by Zuhaib posted in front desk receptionist duties, front desk receptionist etiquette

0 Comments

You know by now that much of your front-desk team members’ most important work is done over the phone. And a key part of front desk receptionist duties is handling tricky situations with clients. Let’s take a closer look at some common tricky phone situations and how your staff members can best deal with them.

Read More

Handling Front Desk Receptionist Duties During Busy Times

May 6, 2019 3:35:38 AM / by Zuhaib posted in front desk receptionist duties, Receptionist

0 Comments

It’s a hurdle that every front desk receptionist faces at one time or another. That busy stretch of a few hours in which everyone is demanding your attention — a customer in the waiting room, another client on the phone, and a coworker from the back office — can be brutal. How do you handle front desk receptionist duties during peak hours without going crazy? Here are four tips to make things a little easier.

Read More

Essential Soft Skills for Front Desk Staff Members

Dec 3, 2018 6:01:47 AM / by Zuhaib posted in front desk receptionist duties, front desk receptionist etiquette

0 Comments

We all know that front desk receptionist duties include the “hard” skills like data entry, billing and invoicing, accounting, and telephone skills. What’s harder to come by when hiring an all-star front desk team are the “soft” skills—things like problem-solving capabilities and effective collaboration. Let’s take a closer look at four of the most important soft skills for receptionists:

Read More

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